If you are unable to provide the serial number, we will request the computer name and instructions for that can be found in the Locating the Computer Name section.įor HP desktops, the serial number is located on a sticker on the top or side of the computer tower, as shown below: Apple computers have a serial number with 12 alphanumeric characters. HP computers have a serial number with 10 alphanumeric characters. To better identify computers for work tickets, ITS may request the serial number or computer name from your University-owned computer. To follow this Quicknote the user must be in front of a University-owned computer that requires a work ticket for repair or troubleshooting. This Quicknote is intended for faculty, staff, and students looking to locate the serial number or computer name of a University-owned computer.
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